So what’s the story on our refurbished instruments?
Our refurbished guitars are not pre-owned. They have never been sold to a consumer.
Located on the outskirts of Music City USA - Nashville, TN - Indian Creek Guitars is proud to offer an eclectic mix of new, used and refurbished instrtuments. We are a family owned web-only retailer focused on selling great instruments at great prices.
Our refurbished guitars are hand selected from the refurbisher’s inventory of over 3000 guitars. We test each guitar to ensure that all of the components work properly. As we offer each guitar for sale, we include information on any visible repairs and provide photos.The refurbisher that we work with purchases guitars directly from the manufacturer. These guitars did not pass the manufacturers quality control or they were returned to the manufacturer from music stores unsold for one reason or other. Generally these guitars have minor finish imperfections, minor damage that occurred during manufacture, or minor issues with electronics or hardware. Music store returns may sometimes have been used as demos and may have light pick scratches or may have been overstocks of discontinued models.
The refurbisher uses a six step inspection process as part of their restoration process to ensure all issues are identified and corrected. We then inspect and test the electronics on all of our inventory before offering them for sale. Through this process we know that the guitars we offer have been MORE thoroughly inspected than their “new” counterparts. Our reputation is on the line with every guitar we sell and want to be sure that we offer only the best guitars.
So, what is the deal with the “used” stamp if these guitars are not “pre-owned”?
During the restoration process the guitar is stamped “used” in small letters on the back of the headstock. At the same time, the original serial number is removed and replaced with a serial number assigned by the refurbisher. This is done to prevent warranty claims as these guitars are offered without warranty.
While these guitars do not have a manufacturers warranty, Indian Creek Guitars stands behind our products with a 45 day return policy.